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We at Koishii Restaurant aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.
Value for Money
I have ordered from koishii
several times and have always
been so happy with the service
and food. Today I ordered my
usual salmon roll and it was
revolting. The rice was crunchy
and the salmon was grey and
I’m not sure if it was off but
it has left me quite unwell. I
paid with cash but would
appreciate some kind of refund or
I’m so disappointed with this
order and fear I may now have
Thank you, we’ve just brought
our order home and we've received
the wrong item, crab stick cut
rolls instead of tempura prawn
cut rolls. We would have rather
been offered an alternative if
you didn’t have what we wanted
as we really didn’t want crab
sticks and won't be able to eat
them! Can a refund be offered
please? Please contact me on
Today "service" from you guys was
absolutely terrible. I have
ordered from you guys before and
the food: 1 Always arrive on time
(~30-40 mins wait time), 2
Customer support has always been
great when needed an update on
the order. This combined with the
delight of the food being great
is why I kept going back.
But today both have fallen short,
waited over 1 hour and 30 minutes
to get 1 single sushi plater and
a few coca-cola. Ring the
restaurant twice to get an
update, just to hear that your
delivery driver is "on the way"
and "will bring the food to you
shortly". But it never came, even
after 30 minutes between my first
and second rang. Have to cancel
the order, ring up the restaurant
just to let them know why, and
whoever answered the phone was
I know customer can be a pain but
swearing at one, and even over
the telephone is a disgrace to
the industry and absolutely
dishonoured the Japanese service
mentality. I have never had to
witness such monstrosity from a
"Japanese" restaurant before.
Either clean up your act, or you
may lose whatever loyalty and
respect that your customer may
have had for you.
Such a shame and disappointment.
Steak to be cooked medium rare
Best is to dine in
Love your food
food came so quick and always
enjoyed my food. great food
It doesn’t matter what you get
from the menu everything is
always hot tasty delicious food.
Would definitely recommend
koishii to anyone
You are wonderful!
Always wonderful, will have to
visit the restaurant soon.
This evening I ordered the
yakiniku bento box and I can
honestly say it’s the best
Bento i’ve had since returning
to the Uk from Japan. In most
places you tend to either get
quantity or quality, I can
honestly say I received both with
the meal! The sirloin was tender,
the taste amazing, as well as the
sushi and miso soup! I’ve never
left feedback for a takeaway or
meal before but I had to thank
you for the amazing service you
provided both the meal and value
for money really can’t be
Great food, A+
My absolute favourite restaurant!
First time I tried it I was
hooked! I've probably ordered
sushi more times over the last
month than I've actually cooked
for myself. Honestly, everything
is so delicious every single
time. I love this place so so
Very nice food and quick service
Excellent food and atmosphere.
Staff are always lovely and
helpful. Would strongly recommend
as the best place for Japanese
food in Plymouth
Reply : Hi Connor
Thank you very much for your 5 star and your comment, you are our favourite customer, we will keep it up, see you soon.
Very noce food, packaging could
be more environmentally friendly
Reply : Hi Lucia, thank you for your advice, we will be taking more care on our packaging to be more environmentally friendly.
Always lovely food ,always very
hot and delivered by lovely
Reply : Hi Leigh
Thank you for your comment, we hope to see you again soon.
puts YoSushi to shame, love the
Reply : Hi, Michael
Thank you for your five star, we will be continue make very nice sushi with the freshest ingredients and looking forward to serve you again soon.
Very good menu and a good he lo
from the staff in case of
Reply : Thank you very much for your review, we hope to see you again soon.